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SERVICE CONTRACTS

ronald boswell service technician on site support cms industrial technologies

SERVICE CONTRACTS

ON-SITE SERVICE & SUPPORT

Existing and potential CMS customers can augment their service and support options to identify possible maintenance needs, enhance equipment reliability and minimize unwanted downtime by choosing a level of service that meets the needs of their unique production process. 

CUSTOMIZATION AVAILABLE

remote assist support devices augmented reality glasses cms industrial technologies

REMOTE

SERVICES

REMOTE SERVICE & SUPPORT

Due to the COVID-19 pandemic, in-person service and support has become less feasible in regard to travel and on-site arrangements. CMS offers remote service and support via augmented reality glasses, allowing our technicians to see what you see, responding to your issues immediately and accordingly.

CUSTOMIZATION AVAILABLE

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CONTACT US TODAY

If you are a current or potential customer of CMS Industrial Technologies, LLC operating in the Flexible Packaging, Paper Products, Folded Cartons, Rigid Packaging or Consumer Products industries with issues or concerns about the state or performance of your equipment, contact us and our team will provide an analysis of your existing systems, providing a tailored service to best suit process needs.

  • On-site and remote service, support & training. 
     

  • Consistent and continuous communication with operations and maintenance personnel about equipment status.
     

  • Inspection and testing of roller integrity and performance in all positions.

  • Calibration and "stripe testing" of all rollers in accordance to their settings and recipe values to enhance production performance.
     

  • Consultation and inspection of wearable mechanical components to ensure equipment and performance reliability. 
     

  • Evaluation of obsolete or outmoded electrical components to aid in continuous quality and performance.

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